Privacy Notice
KAHLE Psychotherapy & Assessments Ltd is committed to protecting your personal data in accordance with the Data Protection Act of Jamaica (2020).
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Who We Are
KAHLE Psychotherapy & Assessments Ltd provides psychotherapy, psychological assessments, clinical supervision, Employee Assistance Programme (EAP) services, and related mental health services.
We are a registered data controller and process personal data lawfully, fairly, and transparently.
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What Information We Collect
We may collect and process:
Contact information (name, phone number, email address)
Demographic information
Clinical and assessment information
Appointment and billing information
Website usage data (via cookies and analytics tools)
Clinical data is classified as sensitive personal data and is handled with enhanced confidentiality protections.
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How We Use Your Information
Your information may be used to:
Provide psychotherapy and psychological services
Conduct assessments and prepare reports
Communicate about appointments and services
Process billing and payments
Fulfill legal and regulatory obligations
Collect anonymized data for research purposes
We only collect data that is necessary for legitimate professional purposes.
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Lawful Basis for Processing
We process personal data based on:
Consent
Contractual necessity
Legal obligations
Legitimate professional interest in providing psychological services
Sensitive clinical data is processed only with explicit consent or where legally required.
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Confidentiality
All clinical information is treated as strictly confidential. Information is not disclosed to third parties without consent except:
Where required by law
Where there is risk of harm
Where court-ordered
As required under safeguarding obligations
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Data Storage & Security
We implement appropriate technical and organisational safeguards, including:
Secure digital systems
Password-protected files
Restricted staff access
Secure storage of physical records
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Data Retention
Client records are retained in accordance with professional guidelines and Jamaican legal requirements. After the retention period, records are securely destroyed.
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Your Rights
Under the Data Protection Act (2020), you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure (subject to legal limitations)
Withdraw consent (where applicable)
Lodge a complaint with the Office of the Information Commissioner (Jamaica)
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Contact
For questions regarding data protection, please contact:
kadmoffice@gmail.com
KAHLE Psychotherapy & Assessments Ltd
Kingston & St. Andrew, Jamaica
